Recent General Posts

What is IICRC? What does that mean for me?

1/19/2018 (Permalink)

Who should you call after you suffer a water damage? Do you go with who your insurance company recommends? How about your neighbor? 

SERVPRO of Altamonte Springs/Longwood is proudly an IICRC accredited firm.   

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.

All IICRC Certified Firms must:  

  •  Present accurate information to consumers and conduct business with honesty and integrity.
  •  Require a technician on all jobs who has been formally trained and passed all required tests.  
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry. 
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.  

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.   

When it comes to cleaning, restoration and inspection, the IICRC writes the books   As an ANSI-accredited Standards Developing Organization (SDO), the IICRC has led the way in establishing the main industry standards and reference guides for professional carpet cleaning, upholstery and fabric cleaning, water damage restoration and mold remediation.   Each IICRC standard takes years to develop and the coordination of several experts in the field, including allied trades persons; manufacturers; international, national and regional trade associations; individual or franchise professionals; cleaning, inspection and restoration industry organizations; insurance industry; training schools; contractors; and public health professionals.   These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

How often do you take inventory of your home?

1/19/2018 (Permalink)

How often do you take inventory of your home? 

We never know when disaster may strike your home or office. It is important to know what you have and what it is worth. 

You never want to wait for a disaster to strike to have to come up with an accurate inventory of the belongings in your home. 

You should have a detailed inventory of your contents and your home or office, and it should be kept current annually, or whenever you make a new purchase to your home. Some things you will want to have listed are: 

  • What it is
  • Where it was made (Brand)
  • What is its value
  • What condition it is in

Be sure to Keep this in a safe place, a copy with your home owners or renters insurance, as well as a digital copy that can be accessed in case something happens to your printed copy. 

You will want to have this documented in list form and supported with pictures.  You will also want to document your entire home. Pictures will be your best friend when trying to tell your adjuster what condition your belongings were in before the disaster struck. 

When your house is in disarray let SERVPRO save your day!!

1/19/2018 (Permalink)

Here at SERVPRO we offer a wide variety of services for when disaster strikes, however did you know that we also provide preventative services as well?

It is our goal to provide our customers with peace of mind during renovation.

Here is an example of containment that we placed throughout a home to lessen possible damages to the interior while the floors were being removed and replaced by general contractors. This process also minimizes the expense of post construction clean up. While the tile flooring was being replaced, the client wanted to be sure that the walls, cabinetry as well as the granite island were protected. We set containment (heavy plastic sheeting) on all the walls and cabinetry.

For extra protection we set ram board (a heavy-duty, temporary floor protection engineered for contractors) at the bottom of all of the walls and around all of the cabinets as well as a double layer around the granite island for extra protection we were successful in the protecting the interior as well as keeping the post construction clean up to a minimum once all of the renovations were completed.